Library > Application Support > SyncroMSP > SyncroMSP. Lock in the lower left first to do this).Ĭlick the drive selector at the top and select The + below the list (you may need to unlock the If you do not see SyncroMSP listed inside Full Disk Access, click In the Security & Privacy settings, you will see a If it does not automatically open the Security & Privacy settings, click Provide permissions.During the installation, you will likely be prompted to enable Full Disk Access (Mojave 10.14 and newer) and/or Screen recording (High Sierra 10.13 and newer) permissions.When it finishes downloading, double click the SyncroDesktop-].pkg file to launch it.In the upper right, click New > RMM Agent Installer.Search for a customer and click their name.The Mac Agent supports the Apple M1 processor.
Currently, our agent supports Monterey (12), Big Sur (11), Catalina (10.15), Mojave (10.14) and High Sierra (10.13). Q: What macOS versions does the Mac Agent support?Ī: Just like Apple, we'll ensure that the Mac Agent supports the current version and the prior three versions. † Requires macOS Full Disk Access Permission at Install Remote Control - "Bring your own" Splashtop Remote Control - "Bring your own" ScreenConnect Remote Control - "Bring your own" TeamViewer System Checks - External Monitoring (ping/http) Scheduled Scripts (on Policy or manual schedule) When does the Mac Agent launch-at startup or when the user logs in?įeature Matrix against the Windows Agent FeatureĪgent Icon with Menu - Customizable icon/menu
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